CRM Solutions Tailored to Nfp, Charity & Membership Organizations
Attract new members, empower your members and volunteers, increase fundraising revenue and meet all the diverse requirements of your organization.
With more than a decade of experience in implementing CRM solutions for non-for-profits, charities and fundraising organisations, we have a winning track record of building a comprehensive CRM platform that can grow your community, inspire audiences, and scale your impact.
Being an independent CRM solutions provider and consultant, we first analyse the challenges you’re facing, evaluate your needs, then plan and build you the best custom-integrated CRM system that is not only easy to manage but also reflects and fulfills your needs.
Depending on your requirement, we can help your organisation develop and implement easy-to-use and highly customisable solution that makes it easy for you to engage with donors, manage memberships, plan and manage events, track volunteers, and much more.
Attract & onboard new members
Engage prospective members via social with fully integrated social engagement and listening tools
Reach new members with inbound and outbound multichannel marketing campaigns with fully integrated marketing automation tools
Engage website visitors via web chat and by dynamically serving web content relevant to their stage of the buyer journey
Intelligently route hot leads and new enquiries to the right members of the team for fast and efficient follow-up
Engage & retain existing members
Allow members to self-serve by updating their information, paying subscriptions, finding information and logging and tracking cases via fully integrated web portals that are easily accessible across mobile and desktop devices
Create new cases from social posts, emails, web chat and from phone agents and route and resolve them quickly with infused artificial intelligence to support your agents
Deliver highly tailored marketing messages in the right place at the right time throughout the membership cycle with powerful marketing automation tools that track engagement back to CRM for intelligent follow-up and a personalised member
Collect donations and subscriptions
Collect and manage payments via card and direct debit
Manage pricelists, subscriptions and associated member benefits
Manage and process gift aid pledges
Training & events
Manage both physical and online training and events from attracting attendees to managing registration and attendance through to tailoring follow-up communications
Who we have helped
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If you would like to know more about how we can help you, please fill the contact form.