dynamics-365-unified-interface

New Look Coming to Dynamics 365 with a Faster, More Efficient User Experience

Microsoft is moving to a new look and feel for Dynamics 365 called the “Unified Interface”.  Starting Spring, the classic view (legacy web client) will not get any new features – so from the new year 2020, updates will only be available for the new interface. Effectively from October 2020, the classic view will become obsolete and Dynamics 365 will have migrated to a new […]

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salesforce-october-14-service-cloud

Salesforce October 14 Release: Execute Powerful Case Resolution with These 5 Service Cloud Features

Salesforce has unveiled its Winter ’20 Release plan, with updates scheduled to roll out globally from October 14, 2019. AI is both the highlight and the driving force of Service Cloud’s advanced new features, as Einstein is enabling you to handle cases faster and better with the power of AI. Smarter case assignments, bot-powered knowledge articles […]

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Salesforce-october-14-updates

Close Deals Faster and Grow your Business with Salesforce October 14 Release!

Salesforce has decided it’s time for the Winter ’20 version, globally available on October 14, 2019. As a Salesforce user, you can drive customer engagement, track customer information, make insightful decisions, and deliver exceptional experience.   Let’s have a look at some of the new Salesforce October 14 Updates features to bring your company and customers together:  1. Get Incredible Mobile Experience with New Mobile-App Sales teams will love this modern […]

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salesforce-summer-19-release

10 New Salesforce Features to Take Control of Your Data, Activities, and Events

Salesforce, one of the leading CRM platforms, has announced enhancements in usability, functionality, and productivity in its Summer ‘19 release. In this blog, we will talk about key improvements in – email experience, event list views, search result relevancy – and addition of activity sharing, virtual confetti celebrations, and customisable schedules.   Here are our […]

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Dynamics-365-for-sales-features

7 Upcoming Dynamics 365 for Sales Features to Accelerate Your Sales Process

The October 2019 release brings lots of brand-new capabilities and enhancements in Dynamics 365 for Sales features – improved email communication, multitasking, simplified lead management, business card scanning, and LinkedIn Sales Navigator integration. Here are the 7 major Dynamics 365 for Sales features updates. 1.     Easily Manage and Keep Track of Leads Sales teams won’t […]

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