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Products > Microsoft Dynamics 365 > Dynamics 365 for Operations

Dynamics 365 for Operations is a revolutionary system which combines CRM and ERP to provide enhanced functionality for large businesses and enterprises. Dynamics 365 for Operations will increase your speed of doing business. Designed for large global industries such as Manufacturing, Retail, Finance and IT, Dynamics 365 for Operations delivers smart capabilities and scalability.

The warehousing function will enable you to automate warehouse processes. Warehouse managers will be empowered to better control their put-away, quality-control and packing operations. Plus, with a workflow engine capability they can rapidly respond to changing business landscape. All of which will to make processes more efficient and reduce operational costs.

Dynamics 365 for Operations - Warehousing

Example of warehousing capability in Dynamics 365 for Operations from Microsoft.com

Dynamics 365 for Operations has transportation-planning and freight reconciliation functionality. Your business and IT leaders will have complete visibility and control within a configurable structure. Even better news for your finance team, Dynamics 365 for Operations comes with budget management tools. These come as pre-made templates and wizards for ease of use with non-financial team members which can be exported with notes and attachments to the finances teams.

Video on Dynamics 365 for Operations from Dynamics 365 YouTube channel. 

Dynamics 365 for Operations also provides a complete POS system which handles which handles real-time inventory look up. back office capabilities and consolidates purchase data. This provides your sales agents with the information they need to deliver a personalised customer service. It also provides business leaders with the information they need to forge ahead with new business strategy.

All of this POS data can used to forecast demand. Accurate forecasting is imperative to improve your products availability and reduce inventory costs. This ERP system uses Microsoft SQL server forecasting algorithms, Microsoft Excel Visualisations and its own pre-built models to create accurate forecasts you can relay upon.

In the digital age, e-commerce platforms are hugely important to provide multi channel options for your customers. This ERP system provides integrated e-commerce and social media capabilities so that you can build campaigns and engage customers through a multitude of social platforms.

What’s more, Dynamics 365 for Operations has deep integrations with all other Microsoft tools. From productivity tools like Office 365 to intelligence tools like Cortana, Power BI and Azure Machine Learning to extensibility tools like PowerApps. The ability to connect with these tools means seamless experience for staff and customers like.

Furthermore, you can further configure your Dynamics 365 for Operations experience by choosing from dozens of add-in applications from the Microsoft AppSource. These apps are created by Microsoft and third party partners, giving you further opportunity to create the perfect system for your business needs.

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Three key reasons to choose Dynamics 365 for Operations:

1. Deliver exceptional customer experiences

2. Fast-track your business performance

3. Work smarter with connected operations

Dynamics 365 for Operations, service benefits at a glance:

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Complete enterprise resource planning solution
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Support anticipation of citizen needs though use of machine learning
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Single data model offers seamless information sharing
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Flexible solution architecture enables incremental implementations, changes or updates
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Uses in-memory business intelligence to provide real time operational insights
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Guided user experience enables teams to be productive quickly
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Flexible solution architecture enables incremental implementations, changes or updates
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Browser based HTML5 client runs across brosers, devices and platforms
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Support anticipation of citizen needs though use of machine learning
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Activity based workspaces to provide users a task specific experience
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Uses telemetry and diagnostics to improve product usage
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Deep integration with all Microsoft tools plus extra options through AppSource