HOW READY ARE YOUR BUSINESS PROCESSES FOR A NEW CRM OR ERP IMPLEMENTATION?

I understand how my people generally feel about change

I understand the different ways resistance to change manifests itself

I have mapped each of my project stakeholders and user groups with corresponding benefits and changes

My users have bought into the technology we are looking to implement

I understand all the barriers to change and have a plan to address these

DID YOU KNOW?

22% of all reported problems to successful CRM implementation were people-related or linked to user adoption* 38% of managers don’t like change and this percentage is even higher within their teams*

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HR and Finance Integrated Payroll

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Food Production Company

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West Yorkshire Combined Authority

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