Dynamics 365 for Field Service helps take field service management to a whole new level by providing an end-to-end solution with capabilities that include; intelligent schedule optimisation, a mobile app providing your field service engineers with all the information they at their fingertips, asset and equipment management and self-service portals for your customers and partners so you can track the status of work orders from the web.
Dynamics 365 for Field Service also connects with the internet of things (IoT), allowing you to offer pre-emptive support by detecting and resolving potential problems with enabled equipment before they even become an issue.
One of the things we love most about Dynamics 365 is the value-add tools that are provided as part of most Dynamics 365 licenses or included with Office 365.
View your most critical business data through a single pane of glass, no matter where it lives or where you are. Create stunning real-time and interactive dashboards using natural English - so no need to rely on IT or build complex queries.More About PowerBI
We start by understanding your business, its objectives to help you design a CRM strategy to align people, process and technology. We provide a suite of end-to-end services to ensure you gain maximum benefit from your chosen solution.Services
As Microsoft Dynamics 365 Gold Partners and with Centres of Excellence focused on the different areas of the CRM stack, our deep-level expertise means design innovative solutions leveraging the latest product features and keeping the total cost of ownership to a minimum.Centres of Excellence Implementation Services
Its no point having an all singing, all dancing CRM if your users don’t understand the benefits. Our approach ensures your users are supported through your CRM journey and love the final outcome.Change Management