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How to become a customer trail blazer 

In this video first published on 6th October, Marc Benioff and other industry giants talk about the future of customer engagement. A key feature of the talk was Salesforce’s new AI suite Einstein  which will change how employees in all areas of business will engage with customers. Marc also discusses the cloud, IOT and mobility. The video is taken from the Salesforce main keynote at the 2016 Salesforce Summit.

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