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Microsoft Dynamics 365 is a brand new cloud based ecosystem of popular Microsoft solutions which have been refined and developed to provide every business with the opportunity for Digital Transformation. The range of solutions includes: Sales, Customer Service, Operations, Financials, Field Service, Project Service Automation, Marketing and Customer insights.

Microsoft Dynamics 365 will enable a business to start with the specific modules they require and add solutions as the businesses grows. This makes the license model cost effective and ensures users get the most from their system. Microsoft Dynamics 365 mixes CRM, ERP, Office 365 with latest AI for leading Business Intelligence.

The new Microsoft Dynamics ecosystem combines a range of Microsoft solutions across a wide application platform that can be enhanced with AppSource and Azure. The systems integrate at a deep native level and work seamlessly together or can be used as stand alone items.

Dynamics 365 Eco

An image to show how all the solutions fit together in the Microsoft ecosystem

Video about Dynamics 365 from Dynamics 365 YouTube channel

Microsoft have spent considerable time and resources researching and developing the ultimate business solution. They have considered the challenges that most business face from the small to the largest global enterprises. Microsoft have identified common business requirements:

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Gain a deeper understanding of  customers from every touchpoint.
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Create a more compelling customer experience.
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Increase productivity and make better use of employee time.
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Empower employees to engage with customers throughout their entire customer journey.
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Increase the speed of business. Enable  people and processes to respond
quickly to changes
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Stay competitive; differentiate from competitors.

Dynamics 365 has been built to meet to all these demands and provide every user with the ability to digitally transform the way they work. Dynamics 365 enhances productivity, efficiency, improves customer experience and helps increase sales.

Three key reasons for choosing Dynamics 365

Anytime, anywhere access

Built-in intelligence and analytics

Expand the solution as your business grows

The Dynamics 365 modules:

Click to find out more about each solution

Dynamics 365 Sales
Dynamics 365 Operations
Dynamics 365 Field Service
Dynamics Customer Service
Project Service Automation
Dynamics Customer insights
Dynamics Financials
Dynamics Marketing

Total functionality from Microsoft:

Dynamics 365 integrates seamlessly with all Microsoft tools to provide even greater capability

Productivity

Office 365

Intelligence

Power BI

Extensibility

Power Apps

As you’d expect, Microsoft provide a range of package and pricing options. Dynamics 365 apps can be purchased individually as stand alone items. They can be purchased as bundle for light use as part of Team Members Enterprise Edition and they can be purchased a full use plans. What’s more, Microsoft provide a range of corporate, government and education price levels. For a free quotation and further advice please contact us

See below for Dynamics 365 plan options:

Dynamics 365 Plan 1

Includes the following Dynamics 365 apps plus:

  • Microsoft PowerApps
  • Microsoft Flow
Dynamics 365 Sales
Dynamics 365 for Sales
Dynamics Customer Service
Dynamics 365 for Customer Service
Dynamics 365 Field Service
Dynamics 365 for Field Service
Project Service Automation
Dynamics 365 for Project Service Automation

Dynamics 365 Plan 2

Includes the following Dynamics 365 apps plus:

  • Microsoft PowerApps
  • Microsoft Flow
Dynamics 365 Sales
Dynamics 365 for Sales
Dynamics Customer Service
Dynamics 365 for Customer Service
Dynamics 365 Operations
Dynamics 365 for Operations
Dynamics 365 Field Service
Dynamics 365 for Field Service
Project Service Automation
Dynamics 365 for Project Service Automation