Business Process Improvement
Customer Relationship Management (CRM) helps your staff do their job more effectively.
Marketing activities can be grouped into campaigns – the results recorded and sales revenues monitored.
Sales teams can close business more effectively, using CRM sales process functionality.
Customer service can progress and resolve customer issues more effectively.
Business Measurement
See the measurements that are critical to your business at a glance with Graphical Dashboards of Key Performance Indicators or in-depth reporting. Seelogic can provide services using highly functional tools such as Visual Analyser or Crystal Reports to present metrics such as:
- Number of sales meetings per account manager per week
- Number of open support issues for each customer service representative by issue type
- Closed opportunities by period and product
- New opportunities generated by specific marketing campaign