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| CRM Consultancy Services - Business process mapping |
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Carried out correctly, process mapping offers a clear picture of what activities are carried out as part of a process, where such activity is carried out and how they are performed.
Process mapping is the marriage between a 'traditional' process chart and a computer system flow chart. It offers the same range of benefits, in terms of aiding communication about processes, and acting as a basis for process improvement (or re-engineering).
It requires the same kind of observation and focused interviewing skills on the part of the 'mapper' to ensure that the map represents a true reflection of the process. |
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Company number - 5200683 | VAT number - 846401533
Seelogic Ltd,
Century House,
Westcott Venture Park,
Westcott,
AYLESBURY,
HP18 0XB | Tel: 01296 658100 | email: info@seelogic.co.uk |
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